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  • Share Your Thoughts Saturday : If you were to sit in a room with the management of Konga, what is the question you will ask them?

    General Discussion Created 1 year ago | Updated 1 year ago
  • OO
    Omolara O Konga Moderator
    If you were to sit in a room with the management of Konga,  what is the question you will ask them? 
    

Comments

  • tF
    teju F Konga Moderator
    Posted 1 year ago
    Hello Aileen,
    
    Thank you for your suggestions. We however have a unit responsible for the  management of these centers and something of this sort have been put in place. Also note that we send out periodic merchant and customer survey where merchants and customers are asked to rate the KOS service for improvement. This has led to proper sanctioning  of erring locations and logistics team members.
    
    
  • tF
    teju F Konga Moderator
    Posted 1 year ago
    Hello Ayokunle,
    
    Kindly share these policies for better clarification.
    
    Thank you.
  • AA
    Ailen A B
    Posted 1 year ago
    How can Kexpress be better structured? 
    
    Can you have mystery merchants visit your drop off centers from time to time and mystery buyers on your platform to evaluate the cycle of purchase to various region in Nigeria. Using erring Kexpress staff as deterrent to others. 
  • AS
    Ayokunle S B
    Posted 1 year ago
    It keeps getting more and more difficult for merchants outside Lagos to do business effectively on Konga as a result of different policy changes, why is this so?

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