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  • Setting Delivery Rates

    General Discussion Created 3 years ago | Updated 3 years ago
  • OE
    Obioma E S
    I can't set delivery/shipping rates on my SHQ platform. On the dashboard there is 'set my delivery rate and areas but there is nothing to choose from. Is this a technical glitch or what?
    
     	

Comments

  • OE
    Obioma E S
    Posted 3 years ago
    Thanks, it's been sorted. It was a technical glitch as suspected. 
  • Ebere O B
    Posted 3 years ago
    Hello All,
    Your Shipping rates is set to k-express rates by default, 
    You will be required to reset your preferred rates, Please click here for futher clarification https://s3-eu-west-1.amazonaws.com/community.konga.com/pdf/charges.pdf
    
    
  • OE
    Obioma E S
    Posted 3 years ago
    @Ebere, thanks. Yes I can view those rates but my question is how can I set delivery rates as well as choose delivery destinations. For example I can offer POD to buyers within Lagos and might want to have buyers outside prepay for their orders. 
  • SS
    Sayo S S
    Posted 3 years ago
    I saw it on My Delivery rate page yesterday, but before I could understand the new changes, the option had disappeared. Likewise Items that were Paused suddenly enabled themselves.
    Not sure what's going on with this new SHQ. 
    Some Ghostly technical glitch or _itch!!!!
  • mi
    mcmillian i S
    Posted 3 years ago
    i still cant get it
    
  • Ebere O B
    Posted 3 years ago
    Hello Obioma, When you log into SHQ, Click on 'My Delivery Rates' ,
     click on 'See Delivery Rates for various couriers' at the top left of the page,Here you can  view the various 3rd party shipping rates available.

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