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  • Selling on Konga - SUPPORT TIPS

    Support Created 2 years ago | Updated 2 years ago
  • so
    shola o Konga Moderator
    Dear Sellers,
    
    Trust you are having a productive day.
    
    In order to serve you better and for prompt/accurate response to your queries, please note the following;
    
    i) All enquiries / requests and complaints should be channeled through mall@konga.com'>mall@konga.com only.
    
    ii) All queries sent to mall@konga.com'>mall@konga.com will be responded to within 24 hours.
    
    iii) In cases of complaints concerning a particular purchase or order, always ensure to include the order number in the body of the mail.
    
    More tips will be shared in subsequent announcement and discussion.

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