Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • Returns

    Shipping and Delivery Created 2 years ago | Updated 2 years ago
  • EB
    ENIOLA B S
    i have a return which i was notified, my question is i am to pay to have my item back or what is the procedure?

Comment

  • Ebere O B
    Posted 2 years ago
    Hello Eniola,
    
    You are not required to pay for returned orders except you ship through k-network partners.
    
    On your profile page on SHQ you will be required to provide a pick center of your choice for your returned items, where you can go and pick up your order. Find screen shot below
    
    For this return which you got a notification, kindly send us an email on [email protected] stating the order number, a representative will assist you accordingly.
    
    Thank you
    
    

Howdy, Stranger!

It looks like you're new here. If you want to get involved, login with your konga credentials!

People in Conversation