Shipping and DeliveryCreated 2 years ago
| Updated 2 years ago
i have a return which i was notified, my question is i am to pay to have my item back or what is the procedure?
Posted 2 years ago
You are not required to pay for returned orders except you ship through k-network partners.
On your profile page on SHQ you will be required to provide a pick center of your choice for your returned items, where you can go and pick up your order. Find screen shot below
For this return which you got a notification, kindly send us an email on [email protected] stating the order number, a representative will assist you accordingly.
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