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  • Return failed

    Shipping and Delivery Created 1 year ago | Updated 1 year ago
  • OO
    Oladimeji O S
    Please this was what I saw when I tracked one of my orders, I called the customer and he said the order never got to him, that the KOS agent said his location is too far. Please what am I to do in this situation? 


  • tF
    teju F Konga Moderator
    Posted 1 year ago
    Hello Oladimeji,
    Kindly send a mail with the affected order number to sellerservices@konga.com for proper investigation. Be rest assured an item cannot be returned to you without the consent of your buyer.
    Thank you.

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