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  • rejected goods

    Selling on Konga Created 3 years ago | Updated 3 years ago
  • ac
    amaefule c S
    I uploaded some snickers and perfumes on konga and they were rejected, with claims that they are high branded products. I just started doing business with konga. They asked for the receipts of purchase I told them there was none because they were bought in America and Vietnam and the receipts were considered unnecessary since I was to sell them in Nigeria. I explained to them that they were bought on clearance sale, yet they rejected them. I'm still surprised because I know most of the things I uploaded are better than the things I see on konga. 

Comment

  • DO
    Dave O Konga Moderator
    Posted 3 years ago
    Dear Chukwuemeka,
    
    We apologise for any inconvenience you might have experienced with regards to your listings. The verification process is our policy to demonstrate the company's zero tolerance to the sale of counterfeit products on our platform.
    
    You did not meet the basic requirement for the verification of your products. 
    
    However, there is the last option of physical verification of these items. We will reach you via mail with our resolution.
    
    Regards,

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