I recently become a Konga seller and due to my location my orders have to be delivered as self fulfill. I have made 1 successful sale but the fund in escrow does not include the shipping cost which I set for the item and which buyer was charged. Will Konga pay this to me? bearing in mind I had already paid Courier Plus to deliver to buyer.
Posted 2 years ago
Please note that for prepaid orders only the sales proceeds less commission is captured in escrow. Once return policy has expired the shipping fee plus the sales proceeds less commission is remitted into the merchants wallet.
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