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  • Profile Picture

    Technical Issues Created 2 years ago | Updated 2 years ago
  • A
    Aminu S
    Good day moderators. I've been trying to upload a profile picture since 2 days ago but all I get is 'could not upload image'. It's there any requirements for the profile picture?  I would be glad if someone from your end can assist me with this. Thanks 

Comments

  • Oe
    Osimen mathew e B
    Posted 2 years ago
    Profile picture
    it is good to upload your profile picture which can make your site look beautiful.
  • AM
    Aminu M S
    Posted 2 years ago
    Please moderators what's the size requirements for uploading a valid ID card (trying to assist a new seller ) .we've been uploading without success. 
    
    Also I  sent a mail to adsales team but no response yet.
  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Aminu,
    
    The dimension of the profile picture to be uploaded should not exceed 300x300. Kindly re-size photo and then try to upload again. If you are still experiencing the same issue, please send an email to onboarding@konga.com

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