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  • product paused

    Store Management Created 3 years ago | Updated 3 years ago
  • EE
    Enobong E B
    Good day. please I recently paused some items in my store. i was able to unpause about 5 of them. their status now shows as live on site. i am unable to change the remaining two from the status "paused". Any ideas on how to resolve this please. Thanks

Comments

  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Enobong,
    
    Please send a mail to mall@konga.com with details of items you need to unpause. This will be rectified as soon as possible.
  • JB
    JOSEPH B B
    Posted 3 years ago
    i think iv expc'd that before.
    1st click edit, as if you want to edit it, then click 'enable' in the editing page. and you can click enable again in the pause page after it has return from edit page.
    
    pls try if it works.

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