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  • Product Image Uploading

    Store Management Created 3 years ago | Updated 3 years ago
  • JJ
    Jen J B
    Hi,
    
    Please I'm having issues uploading product on my store nearly three weeks now. my store name is Sam P Craft, can you help me fix the issue? Thanks.
    

Comments

  • Ebere O B
    Posted 3 years ago
    Hello Jen,
    Kindly send a complaint to mall@konga.com with a screen shot of the error message you recieved trying to upload, your query will be forwarded to the appropriate department for a swift resolution.
  • JJ
    Jen J B
    Posted 3 years ago
    The issue is not the picture sizing, when i click on select file button, it doesn't work at all.
  • OS
    OlamiFavor S S
    Posted 3 years ago
     just download an app called FastStone photo Resizer on your desktop and use it to resize your picture
  • OS
    OlamiFavor S S
    Posted 3 years ago
      Hey bro your pictures are not uploading all because u didnt edit the size to 500px by 500px as specified, its only when you meet that condition that your pictures will be uploaded also ensuring you have a white background on your pictures

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