Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • Product Description

    General Discussion Created 3 years ago | Updated 3 years ago
  • AA
    Akinyemi A S
    I will like Konga to please encourage customers to thoroughly read product descriptions before placing an order. Yes a good picture says it all, but a product description lets you know if the product is tailored to meet your needs. I have dealt with customers who complain about product compatibility after receiving their items, even when the product details are clearly  available. Its something I have noticed a lot, maybe its because of the nature of the products I sell either way, Kindly PLEASE encourage customers to  read product descriptions before making a purchase

Comments

  • YB
    Yetunde B B
    Posted 3 years ago
    kindly encourage the buyers to read the details, this is the first time i have my good returned and on calling the customer he said the product was too small, after putting the size and other details painstakingly in the product detail which he never read. though there is no return policy on the good yet it was returned. let the buyers understand what the return policy is please. thank you
  • UC
    Uffoh C S
    Posted 3 years ago
    i advice my customers and also send dem de description via on email or whatsapp... for them to be sure what they want
  • AA
    Akinyemi A S
    Posted 3 years ago
    @ Kunle I sell car parts so its very tricky, cause cars come in different years models and sub-models. I always include vehicle compatibility in all my product descriptions including years and sometimes engine size
  • Kunle O S
    Posted 3 years ago
    @Akinyemi, thanks for the information.  Out of curiousity, what type of products do you sell?

Howdy, Stranger!

It looks like you're new here. If you want to get involved, login with your konga credentials!

People in Conversation