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  • problem uploading a product for sale

    Store Management Created 3 years ago | Updated 3 years ago
  • AG
    someone should kindly guide me through, i am having problems uploading a product for sale, its always directing me to a page where i need to verify my account details, and this i have done a lot of times, but still keeps reffering me to that page, and therfore i have been unable to upload any product
Discussion has been closed


  • A
    Adenike S
    Posted 3 years ago
    Hi Adewuyi, this simply means your account details have not been verified by Konga. You need to send your account details to mall@konga.com for verification, once this is done, Konga will do the rest. I had the same problem and it was sorted within 24 hours.
  • Ebere O B
    Posted 3 years ago
    Hello Adewuyi, kindly forward your bank details to our dedicated email channel mall@konga.com for a swift resolution. 

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