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  • please how exactly does this Kongapay work?

    Payment Created 2 years ago | Updated 2 years ago
  • OO
    Olojo O S
    Can someone please explain how this Kongapay work for sellers? I've been trying to understand the messages I received from Konga that my account has been credited for items sold. Which account exactly? Last I checked there was no credit transaction in my registered account. Is there a waiting period too? If there is, how many days? 

Comments

  • NI
    Nicholas I S
    Posted 2 years ago
    I got my bank alert today after I received my email notification of my account being funded last week Thursday.So,it's just for one to be patient with the system.
  • NI
    Nicholas I S
    Posted 2 years ago
    In my own case,I got an email from Konga that my bank account had been funded via konga pay on 29/1/16 .
    I actually got the credit alert from my bank{Fidelity} on 1/2/16 .
    In another transaction I made recently,I got an email on 3/3/16 from Konga notifying me that my bank account had been funded via kongapay.
    I am yet to get a credit alert from my bank.
    It cuts to me that there is a waiting period.
  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Olojo,
    
    Thank you for calling this to our attention. This issue will be investigated and resolved.

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