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  • Payout not credited to bank account

    Payment Created 2 years ago | Updated 2 years ago
  • FO
    Fehintolu O B
    I requested for a payout and for over a week my account has not been credited. I sent an email and I was told it has been credited while my bank says it has not been. What is going on, this service is appalling. 

Comment

  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Fehintolu,
    
    Thank you for bringing this to our notice. Your concerns will be investigated and resolved. However, in the future please send similar issues to mall@konga for a speedy resolution.
    
    Regards.

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