Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • over 50k has disappear from my money escrow

    Payment Created 1 year ago | Updated 1 year ago
  • fo
    fola o S
    l have money that has been held in my escrow for sometime  l check my back office on konga every day, this morning l notice over 50k has disappear from my escrow account , l did not ask for a request , 
    the money is not in my wallet ,
    l notice something similair ages ago , it was a small amount , 
    l need a complete audit of my sales on konga from the beginig of time , i.e since l started selling on konga.
    

Comments

  • ki
    kene i Konga Moderator
    Posted 1 year ago
    Hello,
    
    We apologize for the payment issues you have all been experiencing. We understand that the issue for some of you has been resolved. If otherwise, please send a detailed email to [email protected] it will be immediately investigated and resolved.
  • fo
    fola o S
    Posted 1 year ago
    problem resolved , money is back in my escrow 
  • NI
    Nicholas I S
    Posted 1 year ago
    I have received the cash in my bank account.I got the bank alert later that evening. How about you all that had issues?
  • SO
    Stanley O S
    Posted 1 year ago
    This is quite serious.
  • au
    adaobi u B
    Posted 1 year ago
    Mine was over 30K
  • NI
    Nicholas I S
    Posted 1 year ago
    Obviously,a technical mishap just occurred on the Konga payment platform.Some amount of money left my escrow in the morning. My bank account is yet to be funded.
    Konga should rectify this issue asap.
    It is expected that we have outgrown these payment issues.
    I'm surprised the issue of non-remittance of payment is rearing its ugly head again.
  • MA
    MOSES A S
    Posted 1 year ago
    same here 14k.... wat happening with this konga self ?
  • IA
    Ikenna A S
    Posted 1 year ago
    Same here over 80k
  • GI
    Gad I B
    Posted 1 year ago
    same here over 30k dissappered this morning
  • OO
    OluwaTosin O S
    Posted 1 year ago
    Same here. Over 80k this morning

Howdy, Stranger!

It looks like you're new here. If you want to get involved, login with your konga credentials!