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  • Order message not recieved but order was later cancelled, the only message received was cancellation message

    General Discussion Created 3 years ago | Updated 3 years ago
  • AD
    Adebola D S
    The only message received was cancellation message. Has this happened to anyone before

Comments

  • OO
    Oludotun O B
    Posted 3 years ago
    Same thing here. The cancellation message for an order already cancelled was not sent. making me ship to a cancelled order.Had to latter start sorting.
  • Kunle O S
    Posted 3 years ago
    Please send the Order Number to mall@konga.com.  Someone will take a look at it and get back to you.
  • AD
    Adebola D S
    Posted 3 years ago
    Am a Merchant
  • Kunle O S
    Posted 3 years ago
    Hello Adebola, apologies for your experience.  Was this from a Buyer's perspective or a Merchant's perspective?

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