• No provision for payment on delivery in my store

  Shipping and Delivery Created 2 years ago | Updated 2 years ago
• FN
  Francis N S
  

  I am a new seller in Konga, I just discovered that my store has no provision for payment on delivery. Customer from Aba that wanted to buy from the store called and inform me. I had called Konga helpline and i was asked to fix  delivery charges which I omitted when i listed my products. I had already fixed delivery charges and and my store is still reading free delivery and payment on delivery is yet to be enabled. Can somebody please let me know how to resolve this.
  Globalworld

Comment

• ki
  kene i Konga Moderator

  Posted 2 years ago
  

  Dear Francis,
  
  Thank you for contacting us. For issues such as these, please send an email to help@konga.com. However please note that this has been escalated and will be treated immediately by the necessary party.
  
  Regards.