Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • No payment This week so far

    Payment Created 1 year ago | Updated 1 year ago
  • Es
    Esohwode s S
    Please i have not been paid this week so far it has been apologies and promises since on Monday and 2 different payment circle has gone without payment. How possibly can i do business effectively without access to my fund.Please if Kongapay is no longer active kindly let me know for other possible payment method.
    
    hope to receive payment before the end of today

Comments

  • Es
    Esohwode s S
    Posted 1 year ago
    @ Teju you claimed it was due to the public Holiday that was why Thursday payment was not effected and yesterday's was equally not successful probably because the traffic was so much on resumption from the Public Holiday. But be reminded that merchants did not made this new payment circle with konga nor were they consulted on their opinions before you finally changed the system.  You are suppose to be paying on Monday , but since this system your payment has always been Tuesday and Friday Respectively . If you were Fidel with your words, all pending payments were suppose to be paid on Thursday before the Public Holiday on Friday. 
    Similarly , my overdue payment did not just start last week Thursday, but  on the 10th being Monday last week,i was told on Tuesday when i called that i will be paid on that day, it was still the same old story. or was there any public Holiday that affected payment as well last week Monday? Seriously what Konga is doing is very unfair . I hope you tomorrow becomes your tomorrow this time because with you, your tomorrow never ends. i Hope konga change to old ways.    
  • tF
    teju F Konga Moderator
    Posted 1 year ago
    Dear all,
    
    We apologize for the delay in payment remittance. Due to the public holidays between last week Thursday and this Tuesday which hampered various banking operations, payments were unable to be completed. Please be assured payment remittance will commence today and by tomorrow, all outstanding payments will have been completed across affected stores.
    
    Thank you for your understanding.
  • Emiola A S
    Posted 1 year ago
    it very sad that Konga is not straight forward with sellers payment and i began feeling uncomfortable to ship orders out of my store, because putting effort and money on business to please customers it all come waste of time, resource, energy, 
    sometimes i keep asking myself: (is Konga having financial issues?) or they got money invested in MMM too? since the new law of this 2 times weekly payment!
    i believe something is not right!
    Banks payout a lot of millions out to people everyday, they never complain network problem.
    and this money is my right and is your right, is all sellers right to collect there money, what did Konga want from seller, we paid monthly subscription when it due every month and you still charge yours 12.5% from on every single order from sellers!
    We all need explanation for this unbearable punishment for our money!
    may be we should involve Government in this issue if it continue like this.
    I hope Konga put stop to this as soon as possible, because you don't know how far people can go for there right!!!!!
  • oo
    opesan o B
    Posted 1 year ago
    is there any possibility of payment if a seller opts out of konga pay. just wondering as payment has not been done for some weeks now.
  • Es
    Esohwode s S
    Posted 1 year ago
    Thank you Emiola , i assuredly thought i am alone on this. the worst part konga feel indifferent about the whole thing. for good 3 different payment circle since on the 10th i have not received payment. No messages and when you complain you get one robotic reply. To be fair to Konga, doing business on Konga now one has to use a long spoon.Despite all the challenges , all they do daily is to create one law or the other without fist tackling the issue at hand. Each time they claim network glitch,so it made me wondering if they are the only one using NIBSS. i am reallyhas  disappointed as my sales has dropped from previous month by over 200% because i had to pause many of my items 
  • Emiola A S
    Posted 1 year ago
    well@ Esohwode.... you are right, no money since last week and have decide to stop shipment of orders out of my store, Because i cant borrow money from my enemy to run my busines bcos Konga didnt pay at due time. or transportation to drop orders at KOS office.
    if konga cancel it, be my guest, is time for seller to have there own rules and regulations, NO PAYMENT! NO SHIP OUT OF ORDERS

Howdy, Stranger!

It looks like you're new here. If you want to get involved, login with your konga credentials!

People in Conversation