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  • NEW SHIPPING ISSUES

    Shipping and Delivery Created 3 years ago | Updated 3 years ago
  • TY
    TAWAKALITU Y S
    Please what are sellers to do after accepting a new order on this new platform? I clicked ship by courier and it is asking to choose a courier after the order has been charged for shipping!!!
    
    I read merchants are to fix their shipping chargers but I didn't see any icon for that on my platform.  And now that Konga has charged the customers the shipping fee, which courier will I pick? it's so confusing....Konga line isn't going.  I need help here please!!!!

Comment

  • Eucharia O B
    Posted 3 years ago
    Hello, You will need to log into SHQ, Go to your dashboard,'my delivery charges', you can now set your different rates. If you dont do this it means you will automatically be using K-express' delivery charges

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