I received N8460 in my wallet being proceed form the above order.
It was arrived at by removing 6% commission from sale value of N9000, apart from the N1500 for shipping.
I attempted withdrawing the N8460 this afternoon but it declined. Latter the balance suddenly reduced to N4960, N3500 has been deducted.
I do not understand this type of error.
I advise Konga to adopt new payment(remittance to Seller) system. The current one is not straight forward, takes longer time and it is not satisfactory at all.
Posted 3 years ago
Thank you for your feedback, please forward your query to firstname.lastname@example.org for proper documentation and investigation ,a representative will have this looked into
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