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  • My Listing does not show on Konga

    Support Created 3 years ago | Updated 1 year ago
  • KD
    Kelvin D S
    Hi, when trying to view my store o your marketplace via the url i was given, i get a no result response and i have also do not see my listing on the konga store(All the items ihave uploaded and that has been approved does not show). Please i need help fixing this

Comments

  • OO
    Omolara O Konga Moderator
    Posted 1 year ago
    Hello Elue,
    
    Thank you for bringing this to our attention.
    
    For information on how to list on Konga, please send an email to onboarding@konga.com. You will be required to attend an orientation class, where you will be thought the basics of selling on Konga. 
    
    For further information kindly contact us at mall@konga.com or call 014605555.
    
    
  • ef
    elue f B
    Posted 1 year ago
    please how do i list an item on my SHQ
    
    
  • DD
    Dolapo D S
    Posted 3 years ago
    Hello Kelvin,
    
    I will look into it and contact you directly.
  • KD
    Kelvin D S
    Posted 3 years ago
    Hi @ Dolapo, thanks for your reply.. I have sent mails and also called your help line... After several talks, i recieved a mail that the items were now live on the store...  But i have check for the past 7 hours to no avail, no listing, no result
  • DD
    Dolapo D S
    Posted 3 years ago
    Hello Kelvin,
    
    Kindly send an email to our Mall Support Team at mall@konga.com with your store details so the issue can be looked into.
    
    Thank you.

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