Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • Monthly Store Payment

    Store Management Created 2 years ago | Updated 2 years ago
  • OJ
    Oyekola J B
    Mid last year 2015, the mall write me that they will start charging my store 2500 naira but later declined from this and later came up with an idea that they will no longer charge the store but will rather increase the commission percentage. So mine was increased from 8.5% to 12%.
    Now that the mall is coming back to the charging of the store a monthly due, then i think the commission should be returned back to 8.5%.


  • tF
    teju F Konga Moderator
    Posted 2 years ago
    We understand all shared concerns and the suggestions/feedback mentioned.
    We anticipate that the monthly membership fee will reduce the number of dormant/passive and less serious merchants on the platform and pave way for buyers to purchase from the remaining quality sellers on the platform. 
    Furthermore, it is important that to reduce cancellations that occurs daily due to fraudulent sales actions conducted outside Konga, a levy is introduced to ensure that only serious sales are continued on the platform.
    We implore that our sellers consider this a necessity that's required to curb negative excesses that's leading to low sales for our quality sellers.
    For more suggestions and concerns about the membership fee, please send a mail to suggestions @konga.com.
  • IE
    Ikwo E S
    Posted 2 years ago
    This charge is too much, too soon considering the commission rate and shipping fee increases and without consultating with merchants on how to actually make the whole thing better for all concerned.
    On what reasonable basis did Konga management decise to make this change?How much does an average store make that they feel a N2500 fee is reasonable in addition to commission? 
    You are not going about this the right way.
  • M
    Modupe S
    Posted 2 years ago
    @Oluyemisi.....On Point!
  • OB
    Oluyemisi B S
    Posted 2 years ago
    I really don't understand why Konga is asking for a monthly payment despite increasing commission and shipping rate across all state. 
    I dont think this fair on the sellers, N2,500 is alot of money. How many people make such amount as profit in a month? I really thing this should be reviewed and so that they do contribute to their downfall because there will always be alternative for sellers to used. we only need to search

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