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  • Monthly Membership Fee: How To Subscribe to a Plan

    Selling on Konga Created 2 years ago | Updated 2 years ago
  • OO
    Omolara O Konga Moderator
    Dear Sellers, 
    
    Please note that you will be required to subscribe to a Monthly Subscription plan on your anniversary date, this means the exact date your store was created. If your store was created on the 7th of April, it means you will be required to renew your subscription on the 7th of the next month. Your next subscription will be due 30 days after the previous subscription.
    You will be given a "5 day period of grace" after which your products will no longer be live on site for buyers to purchase until you subscribe to a plan. 
     
    You will receive a notification on your SHQ dashboard once your subscription payment is due.
    
    Below are the steps for subscription: 
    
    STEP 1- Log  into your SHQ dashboard
    
    STEP 2- Click STORE NAME >> SETTINGS
    
    STEP 3- Click the SUBSCRIPTION TAB and click on "UPDATE PLAN"
    
    STEP 4- Select a plan
    
    STEP 5- Choose a Payment Option
    
    Payment can be made using KongaPay or a Debit card.
    
    For KongaPay users,
    1) Select the KongaPay option 
    2) Enter your KongaPay PIN and verification code(One Time Password from your Bank)  and click the "PAY NOW" button
    3)Merchant gets notified of successful payment 
    
    Thank you as you subscribe to a plan today and choosing to continue to sell on Konga. 
    
    Please reach out to mall@konga.com for any clarification.
    

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