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  • meaning?

    Technical Issues Created 3 years ago | Updated 3 years ago
  • TO
    Titilayo O S
    When returned or rejected goods is shipped to MMM returns,what does that means pls
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Comments

  • AT
    Adetoro T B
    Posted 3 years ago
    Hello Titilayo. Presently KExpress Merchant return services are only available to Lagos addresses. You would have to give us a Lagos address to which your orders can be returned. Thank you.
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Titilayo,
    
    Kindly send us a Lagos address where your items can be returned as we currently do not deliver returns outside Lagos. 
    
    You can send a descriptive address and contact number to [email protected] with your store name and we will proceed to initiate a returns delivery.
  • TO
    Titilayo O S
    Posted 3 years ago
    How do I collect my returned goods cause I based in Ibadan. Still having 4 items which 2 shows unable to contact customer since few days ago and 2 still in transit since 29th of April. Send details to [email protected] over 24hrs without reply. Can't understand how you people operate
  • Kunle O S
    Posted 3 years ago
    MMM Returns is the name of the location that specifically handles merchant returns.  It is a physical location.
  • Ebere O B
    Posted 3 years ago
    Hello Titiayo,  The returned item has been received by Konga, and will be processed for return to Merchant.
    

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