meaning?Technical Issues Created 3 years ago | Updated 3 years ago
TOTitilayo O S
When returned or rejected goods is shipped to MMM returns,what does that means pls
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ATAdetoro T BPosted 3 years ago
Hello Titilayo. Presently KExpress Merchant return services are only available to Lagos addresses. You would have to give us a Lagos address to which your orders can be returned. Thank you.
tFteju F Konga ModeratorPosted 3 years ago
Hello Titilayo, Kindly send us a Lagos address where your items can be returned as we currently do not deliver returns outside Lagos. You can send a descriptive address and contact number to email@example.com with your store name and we will proceed to initiate a returns delivery.
TOTitilayo O SPosted 3 years ago
How do I collect my returned goods cause I based in Ibadan. Still having 4 items which 2 shows unable to contact customer since few days ago and 2 still in transit since 29th of April. Send details to firstname.lastname@example.org over 24hrs without reply. Can't understand how you people operate
Kunle O SPosted 3 years ago
MMM Returns is the name of the location that specifically handles merchant returns. It is a physical location.
Ebere O BPosted 3 years ago
Hello Titiayo, The returned item has been received by Konga, and will be processed for return to Merchant.