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  • Marking a product as delivered

    Store Management Created 3 years ago | Updated 3 years ago
  • EO
    Enegede O B
    I sell software, and deliver online buy giving customers a download link
    But they can't mark the order as delivered.
    
    How is this done?

Comments

  • EO
    Enegede O B
    Posted 3 years ago
    One of the order is already cancelled, the order will timeout by tomorrow.
    How do i change the one that is cancelled to shipped then to delivered
  • Kunle O S
    Posted 3 years ago
    Hello Enegede, your orders are NOT being cancelled.  You have to first of all set your orders to delivered before a customer can confirm that the orders have been delivered.  Your orders are still in an Accepted state.  Please try and let us know the results.
  • EO
    Enegede O B
    Posted 3 years ago
    All my orders are getting cancelled, what should the customers do now
  • Ebere O B
    Posted 3 years ago
    Hello Enegede, Currently, we dont have this feature on our existing platform, but it is definitely in the works and you will be informed as soon as this is made available. 
    

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