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  • Listing Problem

    Store Management Created 3 years ago | Updated 3 years ago
  • AO
    Ajayi O S
    Hello all,
    I recently changed the price of my products recently, and ever since, I have been having issues with my store page, as I have multiple items on display, all my previous orders disappear, I have like 7-orders on my store, but its all gone now, It really hurts me like awww.
    Also, I tried to re-add the items, I am still having same issues, please how can I have my number of orders and clear my store of some unwanted items?
    Please treat as urgently as this orders normally help in sales.
Discussion has been closed


  • Ebere O B
    Posted 3 years ago
    @ Ndessor,
    Product listing takes 24 - 48hours ,Please bear with us, your items will go live in the shortest possible time. Thank you
  • NT
    Ndeesor T S
    Posted 3 years ago
    I am also having this issue, i uploaded some product but yet to see it on my store. its showing on SHQ as Live items but not visible on my store. Customer care said Newly uploaded items takes about 3days to go Live for purchase. How true is this info mbok
  • Ebere O B
    Posted 3 years ago
    Hello Ajayi, 
    Apologises for this, kindly send an email to mall@konga.com stating the product id of these orders or call our customer care helpline on 01-4605555 for a swift resolution.

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