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  • Limited options for colours under product description

    General Discussion Created 2 years ago | Updated 2 years ago
  • AO
    Adedoyin O S
    I noticed that there are no enough options for colours when giving product details. Colours like wine, fuschia, torquoise, lilac, lemon to mention but few, are not available. This can send a wrong message to customers. For example, the colour of product A is wine but because there is no option for wine, the merchant clicked red into the field. The customer, on receiving the product, finds out the product is actually wine colour and not red (as indicated) will be dissapointed especially if he/she is particular about colour. Thanks

Comments

  • AO
    Adedoyin O S
    Posted 2 years ago
    Hello Dave,
    Thanks a bunch for your response.
  • DO
    Dave O Konga Moderator
    Posted 2 years ago
    Hi Adedoyin,
    
    We have only basic colours on our colour options, the reason is that there are a lot of names for different shades of colours.
    
    Since wine is a shade of red, when creating products please add "- Wine" on product name and select red for colour option. That way your buyers would see the shade of red available.
    
    Eg: Sleeveless Sequin Midi Dress - Wine
    
    I hope this helps.
    
    Thanks,
    

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