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  • KongaPay Solution.

    Payment Created 2 years ago | Updated 2 years ago
  • SC
    SAMUEL C S
    Hello, if you have problem registering for KongaPay, is most likely that information in your BVN did not correspond with your Bank profile information, Go to your Bank and verify that your Banking profile corresponds with information in your BVN. Cheer's.

Comments

  • SC
    SAMUEL C S
    Posted 2 years ago
    Hello Alfred's,
    
    Please kindly forward this issue to 08094605555 or email: [email protected] for effective update.
    
    Goodluck.
  • AA
    Alfreds A S
    Posted 2 years ago
    My BVN is successfully linked to my bank account numbers, but what i am saying is that, i registered for konga pay (one of my seller account) using my fidelity bank account number with my BVN, but when i tried registering konga pay for another Seller Account, i was declined with reply that i cannot use one BVN for different Seller account.
    that is the reason why my fund is still stuck in my seller account that is not yet registered with konga pay. 
    hope you understand my complain now.
  • SC
    SAMUEL C S
    Posted 2 years ago
    Hello Alfreds, 
    
    First you have to call 08094605555 or email: [email protected] reminding them that it is due for you to get your proceeds for delivered orders, Then for other account that declined during registration, solve this by linking that account to the same BVN, To do this go to the customer service of the bank, tell them you would like to link your BVN to the account, Note: this task can also be done through your internet banking platform.
    
    I hope it's resourceful?
  • SC
    SAMUEL C S
    Posted 2 years ago
    Hello Afreds, 
    
    First you have to call 08094605555 or email: [email protected] reminding them that it is due for you to get your proceeds for delivered orders, Then for other account that declined during registration, solve this by linking that account to the same BVN, To do this go to the customer service of the bank, tell them you would like to link your BVN to the account, Note: this task can also be done through your internet banking platform.
    
    I hope it's resourceful?
  • AA
    Alfreds A S
    Posted 2 years ago
    Hello, i tried registering konga pay for another account after successfully registering for one, but my registration was declined that i cant use one BVN for different account. 
    In my opinion, i think kongapay should not be mandatory since it cant be used for more than one account and cannot be linked. 
    
    possible solution : konga pay should be made to easily link to different seller account via BVN because an individual cannot possess more than one BVN.
    
    but meanwhile , please solve this issue because my funds have been in Escrow for a long time and have not been transferred to my wallet or kongapay. 
    
    Cheers.
    
  • SC
    SAMUEL C S
    Posted 2 years ago
    Hello Dear, Bank profile information simply means your personal data such as: date of birth, name & etc. For example I had problem registering for KongaPay because "one or more of your information are incorrect" (error message during registering of KongaPay), But later I discovered that my year of birth and the one in my BVN was not the same, in my Bank Profile Data (information) all was intact, But in my BVN, My year of birth was mistakenly written as 2014, instead of 19XX. So please ask your Account Manager in your Bank to help you review information in your BVN Data profile. From experience, if Data in your BVN profile is not the same with your Bank Profile (Data), Brings about issues. 
    
    I hope is clear?
  • NI
    Nicholas I S
    Posted 2 years ago
    I am not really conversant with this Banking Profile.
    As long as you have an active bank account,a BVN,a valid ATM card,nothing should stop sellers from plugging into Konga Pay system.
    Konga should remove all technical  hitches involved in konga pay registration and activation.
    Let the process be smooth and successful for all and sundry.
  • HA
    HANNAH A S
    Posted 2 years ago
    please what do you mean by Bank profile information?
  • HA
    HANNAH A S
    Posted 2 years ago
    please what do you mean by Bank profile information?

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