I supplied an order to a customer through Konga, on delivery the customer claimed to have bought it with a Konga voucher. I want to know if a Konga voucher is applicable to Merchant's store? And also what is the process in a case like this as the customer didn't pay any amount due for the order delivered to her.
Posted 2 years ago
The mode of payment for an order is always indicated on the invoice even when payment is made using a voucher. If you are unsure of customers mode of payment ....please contact our helpline on 01-460 5555 and 0809 460 5555 or email us at firstname.lastname@example.org.
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