Konga Should try and Update Merchants on the reason for ReturnsStore Management Created 3 years ago | Updated 3 years ago
KOKemi O S
We only receive a mail telling us a product is returned without the reasons for return, please can Konga pls include in their mail the reason for customers return
Discussion has been closed
Ebere O BPosted 3 years ago
Hello all, Thank you for this feedback, this will definitely be forwarded to the appropriate units for process review. For further feedback regarding our existing processes, kindly send an email to our dedicated mailbox - [email protected] Thank you
OJOluwatobi J BPosted 3 years ago
Good day. Pls can the actual reason(s) for return be stated on the track report. It's always rejected by customer even when the customer never got it. I have had numerous returns that never got to the customers.