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  • Konga Product Search Engine

    Technical Issues Created 2 years ago | Updated 2 years ago
  • CO
    Chinwe O S
    i have noticed that the product search feature for customers does not work properly. If you try to search for like, 'pink shirt', it will give you results for all items containing the first word only, pink. This list can contain over hundreds of thousands of results. This i can imagine can be frustrating and discouraging to customers, and does not give sellers enough exposure as customers will not have enough patience to go through the entire long list.
    Please the technical team should help fine tune the product search option, so even if the customer types in a 6 word long product name, it winds down the search precisely, and not display every item on sale on the site

Comments

  • AA
    Ada A S
    Posted 2 years ago
    Konga is too selfish.imagine paying subscription of 2500 per month with low or no sales yet 12% deducted depending on your category.At the end of the month seller is at loss. no visibility at all. Yet the same items sold on other platforms and your keep getting orders like crazy.
    Well my shop has been on suspension for over 2 months now for just a flimsy excuse yet they renewed my susbcription on a suspended shop. I lost my hard earn 2500 like that.its not fair at all.
    For now all my energy is channelled on a powerful platform that gives me almost 20 orders per day (no jokes)and other platforms as well.
    Am too busy now to think of Konga
    
     
  • IO
    Ify O S
    Posted 2 years ago
    Konga search engine is the worst in the market today and I wish they can take this criticism seriously!
    Has anyone noticed that since we started paying monthly subscription, issues on Konga platform have multiplied? This isn't what was promised!
  • am
    ayokunle m S
    Posted 2 years ago
    this among other factors explains why many merchants dont get orders anymore, we are no exemption , seems konga now focus more on her own products and some selected merchants products taking monthly subscription from others. this is bad., each you send mail ,they blame it on economy , or prices of good despite the fact that your price is among the lowest, konga stopped advertising merchants products like before and they kept relying on returning visitors which is barely impossible in most cases as online shopping is not a physical shop, returning visitors are only guaranteed when buyers shop physically. konga only advertise few merchants product nowadays, i cant even remember the last time i got orders here. whereas on other platforms, i get orders daily. konga need to improve on everything, if konga want to focus more on her own products alone, then let the merchants be aware this, you have to keep running adverts like before for sellers to make sales, buyers are not seeing our products anymore like before due to low adverts . buyers tend to see products more on other websites they visit and this is only possible by running ads like adsense and other contextual ads. many buyers dont just come to konga site directly to buy goods.konga take note.
  • OO
    Omolara O Konga Moderator
    Posted 2 years ago
    Hello All,
    
    Thanks for bringing this to our attention, it will be forwarded to the appropraite team. For further suggestions please send to suggestions@konga.com
  • No
    Nnaji o S
    Posted 2 years ago
    Yes Chinwe, Even the search for products in Shq is not functional if u have over 1000 products and u are trying to edit one particular product, you will have to search for it manually. Please Konga should work on their search engine. technology has gone beyond this.

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