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  • KONGA IS FRUSTRATING BEAUTY PRODUCT MERCHANTS

    Shipping and Delivery Created 1 year ago | Updated 1 year ago
  • OA
    Onome A B
    Since the inception of KOS's policy on not shipping liquid products it has become a nightmare selling on Konga, especially for orders that not from within Lagos. 
    
    1. Difficulty getting a courier to ship to other locations apart from Lagos (Port-Harcourt, Ibadan, Akure, Warri, etc) with POD terms.
    2. Very high shipping rates to these locations,way higher than what buyers pay on Konga.
    3. Returns leading to loss due to Konga's POD terms on these high-shipping-fee orders
    
    If Konga/KOS is not willing to ship these products then i think it would be fair to allow merchants fix their own shipping fee or choose to do PAID ORDERS ONLY or chose to sell to buyers within Lagos only.

Comments

  • CO
    Chinwe O S
    Posted 1 year ago
    join in the cry of all merchants in towns warri, calabar and port harcourt. very very hard to do  business when konga sets shipping at 700 but you pay 1400
  • IO
    IFEOMA O S
    Posted 1 year ago
    the policy of not shipping liquid items are also killing my store, because some beauty products merchants practically sell lots of liquid items, and when your items are rejected at KOS you wonder, i have to remove a lot of liquids from my store and its not helping my business. Konga should please help, even if we have to extra bubblewrap it for safety.

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