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  • Isn't there a drop-off point in Port Harcourt?

    Shipping and Delivery Created 3 years ago | Updated 3 years ago
  • LO
    Lawrence O S
    All the drop-off points listed on SellerHQ are located in Lagos. Isn't there any drop-off point in Port Harcourt? Can't I drop it at your office there? At least, it will make it easier for those of us in the south-south region.

Comments

  • LO
    Lawrence O S
    Posted 3 years ago
    OK, I just hope there will be an office soon, because other couriers get another percentage for POD services and if we factor that into our sale it means the prices will be higher.
    I know Konga needs to consider the amount of traffic  in a particular state before stationing drop-off points. But I believe a lot of items leave port to lagos (and vice versa), the same route can be used to drop-off these items.
    I believe the combined traffic in Portharcourt, Delta, Bayelsa, Akwa-Ibom is more than one-third the traffic in Lagos.
  • Kunle O S
    Posted 3 years ago
    Courier Plus, Union Express & TRANEX will deliver PoD orders.
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Chidi,
    
    K-Express currently accepts orders ONLY in Lagos. As a result, you will not be able to drop off orders in any location outside Lagos. This means if you are shipping an order from Warri to another city in Warri or another state, you will not be able to select K-Express as your carrier. You will be required to use other partnered carriers or any other carrier of your choice for merchants residing outside Lagos.
    
    If your buyer has selected the cash on delivery option, you can collect your cash directly if you are self-fulfilling. If you are however using other shipping carriers, you will need to confirm whether such carrier can collect cash from your buyers on your behalf. 
    
    For states that you are not willing to offer POD, we advise that you turn off shipping to such states.
  • C
    Chidi S
    Posted 3 years ago
    I am I Warri, Delta State... You mean that if I get an order from a buyer out side Warri  there's no place to for me to drop-off the ordered item... 
    If my listed item will not be delivered by konga... And since konga is pay on delivery how do I get my money if I deliver myself? 
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Lawrence,
    
    K-Express does not currently accept orders outside Lagos. We encourage that you ship your orders through other partnered carriers or any other shipping carrier of your choice. 

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