INCOMPLETE PAYOUT AMOUNTPayment Created 10 months ago | Updated 9 months ago
JTJoy T B
Hello, May I know why my Kongapay account was just credited with N6518 instead of N6768? Sales price N7200 Rate 6% Commission N432 N7200 - N432 = N6768 So why are you sending me N6518? Hope to hear from you soon.
tFteju F Konga ModeratorPosted 9 months ago
Hello Joy, Please send an email to [email protected] regarding this complaint and the affected order number. We are unable to confirm your store details as you are not logged in to the forum with your store email address. Thank you.