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  • INCOMPLETE PAYOUT AMOUNT

    Payment Created 7 months ago | Updated 7 months ago
  • JT
    Joy T B
    Hello, 
    May I know why my Kongapay account was just credited with N6518 instead of N6768? 
    Sales price N7200
    Rate 6%
    Commission N432
    N7200 - N432 = N6768
    So why are you sending me N6518? 
    Hope to hear from you soon. 

Comment

  • tF
    teju F Konga Moderator
    Posted 7 months ago
    Hello Joy,
    
    Please send an email to [email protected] regarding this complaint and the affected order number. We are unable to confirm your store details as you are not logged in to the forum with your store email address.
    
    Thank you.

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