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  • Inappropriate Delay in Delivery Confirmation

    Shipping and Delivery Created 1 year ago | Updated 1 year ago
  • Es
    Esohwode s S
    Since my self fulfill access has been reinstated, two orders i had received within Lagos,was successfully delivered within 24hrs and i updated instantly. i don't understand why Kos will deliver an item to a customer and will take the days to confirm delivery to enable prompt payment into merchants account.Is this to frustrate the merchant or to prolong payments proceedings?  this order F1210xxx80001 and F5470xxx56001 has been delivered to the customer for the past 24hrs.Please konga, ''what is good for the goose is equally good for the gander

Comment

  • tF
    teju F Konga Moderator
    Posted 1 year ago
    Hello Esohwode,
    
    Kindly send a mail to sellerservices@konga.com for faster resolution with all the affected order numbers.
    
    Thank you.

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