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  • I want to close or terminate my Konga account

    Support Created 2 years ago | Updated 2 years ago
  • OI
    Obiakor I S
    Please people, I started a store on Konga recently but do to time, because of my current jobs i don't have time to take care of the shop so i want to close the hop. i have tried doing that by myself from the dashboard but i cant find how. So i wish somebody can help me.

Comments

  • tF
    teju F Konga Moderator
    Posted 2 years ago
    Hello Obiakor,
    
    Once your mail has been received via [email protected], a representative of ours will reach out to you to assist in closing your store and resolve any other issue you might have.
  • OI
    Obiakor I S
    Posted 2 years ago
    I have tried to put the store on vacation. after selecting the vacation date it keeps flagging "Wrong date format". don't know what is wrong.
  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Obiakor,
    
    Please send an email to [email protected] informing them on your decision to close your store also state the reasons for your decision. This will be taken care of.
  • BB
    Blessed B S
    Posted 2 years ago
    Dont close it just put the store on vacation

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