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  • How Long Will i have to Write Konga For Payment?

    Payment Created 1 year ago | Updated 1 year ago
  • Es
    Esohwode s S
    Please i was not paid yesterday again. i assuredly thought that the whole payment delay saga has ended ; as i was told last week that subsequent payment will no longer be defaulted but i was not still paid yesterday Monday after battling with Konga for almost 2weeks to get my most recent payment. I sell in other platform ,but only on Konga do i have to call customercare and write endless mail at all times to get my money. I really need this money today and i thought Konga has changed.If your new payment circle is not working,is better you revert back to conventional method even i prefer the former.Please kindly pay me before the end of today thank you

Comments

  • OO
    Omolara O Konga Moderator
    Posted 1 year ago
    Hello Isoken,
    
    Thank you for bringing this to us.
    
    Please note that your payment was processed on Tuesday 4th April and you should have received payment by yesterday Wednesday 5th April. 
    
    However, if you are yet to receive payment, kindly send an email to mall@konga stating your complaints.
    
    Thank you once again for your continuous understanding and cooperation.
    
  • I
    Isoken S
    Posted 1 year ago
    So I was told that Konga pay was the issue and it was removed from my account by the customer care rep that I spoke to. I manually requested payout last Thursday expecting to get paid Monday or at most today. Nothing. I'm so frustrated....even the conventional method seems to have some k-leg. I've removed the 7 day return policy on all my products cos it is taking over 2 weeks to receive sales proceeds. Konga pls do better. 

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