how do i know how my store is performing?Selling on Konga Created 2 years ago | Updated 2 years ago
cschika s B
is there a way i can know frm shq? u guys do buyers review urself, how do i know how my store is doing eg delivery rate or shipping rates or feedback from buyers (donoo other stats that u guys use to judge), is there a way the seller can know from the shq and know which areas to push in more efforts?
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dadimeji a BPosted 2 years ago
Hello Chika, Kindly closely monitor the following parameters below on your SHQ page; Acceptance rate Delivery rate Cancellation rate For further information as regards your communication rate and buyer rating, kindly contact our customer service helpline on 01-460-5555 or send an email to [email protected] Thank you