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  • How do I get paid ?

    Shipping and Delivery Created 2 years ago | Updated 2 years ago
  • TA
    Tunrayo A S
    I got an order from yola, and the client already paid Konga, im yet to take the item to the drop off, how do I go about it, and how and when do i get paid?  
    
    P.S: its my very first order.

Comments

  • TA
    Tunrayo A S
    Posted 2 years ago
    Thanks Kene,
    
    I checked now and the order has been cancelled cos i didnt attend to it on time.
    how do i rectify this please, cos the client called to ask for her item
  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Tunrayo,
    
    Apologies for the delayed response.
    
    Kindly log into your SHQ account > click on orders >click on the order number of the order you want printed > Print Order summary.
    
    Do have a great evening.
  • TA
    Tunrayo A S
    Posted 2 years ago
    thanks for the prompt response, 
    
    please where on the site do i print out my invoice??
  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Tunrayo,
    
    Thank you for reaching out. All that is required is for you is
    
    1) Pack your order properly and  print out your invoice
    
    3)  Drop off at the K-express center closest to you - https://shq.konga.com/site/dropoff
    
     The money paid by the customer stays in escrow, once your return policy elapses, the money will be remitted into your registered konga account.
    
    For further enquiry please contact our helpline on 01 460 5555 

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