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  • high delivery charges

    Shipping and Delivery Created 2 years ago | Updated 2 years ago
  • MS
    Modupe S B
    The delivery charges on konga are too high. It doesn't make sense paying #3,000 which seems to be the fixed delivery charge, on an item that costs #1,500. I selected 3 items and my total delivery charge is #9,000! I've been shopping on both konga and jumia for some time now and I shop 90% on jumia because the delivery charges are very reasonable - #850/#1500 for several items (I've paid that for up to 6 items from different sellers). 
    You guys really need to work on the delivery charges.

Comment

  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Modupe,
    
    Thank you for your comments and suggestions. It will be communicated to the appropriate party. Please feel free to share your opinions/suggestions with us via our Konga Mall Suggestion Box (suggestions@konga.com).
    
    Regards.

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