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  • Heavy Items Charges

    Shipping and Delivery Created 1 year ago | Updated 1 year ago
  • EH
    Emmanuel H S
    Please! Can i get a link or detail to the Heavy Item Charges now implemented by Konga state by state. I sell heavy items and i need to factor these into my pricing. Thanks

Comment

  • OO
    Omolara O Konga Moderator
    Posted 1 year ago
    Hello Emmanuel, 
    
    Please see the image that shows the standard charge & heavy item charge.
    
    What you need to know
    1. The weight of the item determines the amount for shipment paid by the buyer
    2. If at drop off location, it is discovered that product exceeds weight inserted for product, merchant will be charged the extra cost incurred
    3. Also, if it is discovered that the physical product weighs less than the inserted weight of the product, the merchant will not be paid the extra cost of shipping. This should be avoided as much as possible as it will reduce your store sales. Remember, shipping fee impacts the total cost of the product on the site.
    
    Kindly note that the weight based shipping charge is not determined by the state but by the weight of the item.
    

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