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  • Getting verified

    Payment Created 8 months ago | Updated 8 months ago
  • NA
    NKESI A B
    I've been trying to get verified but I'm getting an error--try-again-later message. How can you help me with this.

Comments

  • NA
    NKESI A B
    Posted 8 months ago
    Finally I've been verified. Thank you for the direction, but I noticed the money in my account (store credit) has disappeared. Please help!!
  • tF
    teju F Konga Moderator
    Posted 8 months ago
    Hello Nkesi,
    
    If you refer to KongaPay, please send an email to [email protected] with possible screenshot of error response received.
  • NA
    NKESI A B
    Posted 8 months ago
    Bank verification on konga app.
  • tF
    teju F Konga Moderator
    Posted 8 months ago
    Hello Nkesi,
    
    Please confirm the verification you refer to.
    
    Thank you.

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