Gadget week, wrong upload of product price and wrong calculation of commission charges
Technical IssuesCreated 10 months ago
| Updated 10 months ago
I am a vendor listed on your platform as Cremebela Pastries and
beadworks. I currently am part of the ongoing Gadget week sale and i
observed the following on my seller dashboard.
1). The prices i listed for my product are not the same gor the sale.
It was far deducted fromthe amount i put.
2). Yourcommission charge on the price you listed for my product is
quite high. So far i have hafmd 4 orders since the begining of the
sale and the commission is charge is not accurate. For example:
4port HDMI Spillter- 26000(my price)- 24380(kongas price)- 2072(kongas
The same applies for 2tb seagate external harddrive and others
Will deeply appreciate it if these are looked into. Thanks
Posted 10 months ago
Thank you for your post.
Commissions have been reduced during this period for merchants that uploaded their products on the listing page & offered actual discounts and the reduced commissions have been used to further apply discounts on your products. You will, however, receive the full amount you originally uploaded on the listing page.
To enable us investigate your claim on high commissions kindly forward the affected order number(s) to [email protected]
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