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  • 'Free delivery' should appear on a product like the Gadget Protection Plan

    General Discussion Created 3 years ago | Updated 3 years ago
  • Agwuncha C Agwuncha C B
    Hi konga,
    It will be a good to idea to make a free delivery 'sticker' appear on products. This time not for the entire store but for certain products. So that when a customer searches for an item being sold by different merchants, he/she can quickly visit the store with the free delivery. However, the free delivery can be to just a particular state and unavailable in some other state but at least the customer's attention would have been drawn to your store.
    The way it currently is, the customer would have to proceed to checkout to find out if there is a free deliver - no one has that patience. 
    I would advise it comes as a sticker like the GPP on products.
    Well done.
    Thanks.

Comments

  • UM
    Ure M S
    Posted 3 years ago
    I meant customers will NOT naturally gravitate to your products if free shipping isn't advertised.. sorry for the typo
  • UM
    Ure M S
    Posted 3 years ago
    I meant customers will NOT naturally gravitate to your products if free shipping isn't advertised.. sorry for the typo
  • UM
    Ure M S
    Posted 3 years ago
    You bring up a great point, Agwuncha. It would be nice if customers can browse for products that are free shipping eligible, sorta like the amazon prime option, or at least, each product can have a sign advertising free shipping eligibility. If customers aren't able to see the products that are free shipping upfront, then they will naturally gravitate to your products, and sellers will not notice the positive effects of offering free shipping (increased sales) .In addition, the sellers that offer free shipping may even become at a disadvantage because the products that offer free shipping will most likely cost higher than the ones that do not.
    My suggestion for a possible solution would be to have a sign for "free shipping in select areas"and different sign for "free nationwide shipping".
    Thanks. 
  • TO
    Tolulope O S
    Posted 3 years ago
    Bret,
    
    I saw Ebere's comment before posting. The suggestion was for future consideration and that is why it ended with "we could also look into this".
    
    I believe some stores are capable of offering free nationwide delivery. Watermarks/Flags would help their cause.
    
    All the best with creative suggestions.
  • Bret E Konga Moderator
    Posted 3 years ago
    @Tolulope, please read Ebere's comment below. 
    
    Free shipping is based on location, not product.
    
    E.g., I may offer free shipping in Lagos but not abuja. So watermarking does not help in this case.
    
    Let us know if you have a creative solution for this.
  • TO
    Tolulope O S
    Posted 3 years ago
    Great idea! It is a unique selling point afterall. One could also place a small stamp/flag announcing free shipping on item pictures when uploading but Konga currently doesn't allow watermarks. 
    
    @ Bret
    Some foreign stores filter categories based on free shipping, we could also look into this.
  • Bret E Konga Moderator
    Posted 3 years ago
    Do you have another way you think we can implement this Agwuncha?
  • Ebere O B
    Posted 3 years ago
    Hello Agwuncha,
    This is a very Good suggestion, 
    However, Shipping Rates are set based on location,  Not a product level.
    This will definitely be forwarded to the SHQ development team for review.
    Keep the suggestions coming! Thank you

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