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  • Following a Conversation on Konga Forum

    Technical Issues Created 3 years ago | Updated 3 years ago
  • IO
    Ifeoma O S
    I have noticed that when I follow a conversation in this Konga forum, I do not receive updates or any prompt when the conversation is updated. Does this also happen to you guys?
    I expect that when you follow a conversation, you should be receiving updates on it once it is available. Is this something Konga moderator will need to review?
Discussion has been closed

Comments

  • IO
    Ifeoma O S
    Posted 3 years ago
    Many thanks rejuvenate F, this issue seems to be resolved now. Cheers
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Dear all,
    
    Please be informed issue has been resolved and you should now be able to receive updates on posts you follow.
    
    Thank you for your patience.
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Dear all,
    
    Please be informed this should be fixed within 24 hours.
    
    Thank you.
  • HK
    Henri K B
    Posted 3 years ago
    I brought up this issue some time back and the MODs made it seem like I was the one who did not know what he was talking about. Well, someone else has now brought up the issue again. Let's hope the MODs take it serious this time around and look into it to make sure it is resolved.
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Ifeoma,
    
    Thank you for your feedback. We are looking into the possibility that currently, this may just be experienced by some specific users. 
    
    Once we have confirmed this as well as any other likely cause, we will provide an update and a possible permanent resolution.
  • IO
    Ifeoma O S
    Posted 3 years ago
    Hello @teju F
    It doesn't seem that this issue has been resolved. I still do not receive any update whatsoever for discussions I follow on the Forum. Kindly request your technical team to look into this.
    
    Could someone else please confirm if they are having this same problem.
    
    Thanks
  • IO
    Ifeoma O S
    Posted 3 years ago
    Hello @teju F
    Did you find anything regarding our inability to receive updates on discussions we are following on the forum? Please advise.
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Ifeoma,
    
    Thank you for the feedback. You are expected to receive updates on every post you follow. We will review and confirm if this is a general development or peculiar to certain users..
    
    

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