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  • Error: Accepting Oders

    Technical Issues Created 3 years ago | Updated 3 years ago
  • MA
    Monica A S
    I have received an order from a customer, I cannot seem to accept the order. When I hit the 'accept order' button, I get this error : 'An error occurred. Please try again in a moment'. The countdown timer to cancel is at 1D 22Hrs. I have been at this for 5 hours, and I don't have a head way. Kindly help, I do not like to disappoint my customers. 

Comments

  • Abioye Festus Adekunle A B
    Posted 3 years ago
    Also, happening with my store 
  • AO
    Akorede O S
    Posted 3 years ago
    But another problem just occurred again!
    Amount in escrow has automatically turned to 0.00
    Konga,pls look into this.
  • Abioye Festus Adekunle A B
    Posted 3 years ago
    It has been restored. I just accepted my orders and updated some. 
  • Ebere O B
    Posted 3 years ago
    Hello All, Apologises for this , Our tech support team are well informed of this and are working tirelessly to ensure a more stable platform.
  • TO
    Tolulope O S
    Posted 3 years ago
    Sorry about the inconvenience folks. It is a general issue and I want to believe the Konga technical team is aware and already working on it.
  • AO
    Akorede O S
    Posted 3 years ago
    Same here!
    
  • Abioye Festus Adekunle A B
    Posted 3 years ago
    The same here

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