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  • editing listing

    Store Management Created 3 years ago | Updated 3 years ago
  • so
    samuel o S
    Please when will the page created for listing work perfectly I have been trying for a week to edit two of my products 
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Comments

  • Ebere O B
    Posted 3 years ago
    @Toyin
    As earlier communicated, we are experiencing  some platform stability issues. our team is aware and is working to rectify these issues. Your patience and understanding is greatly appreciated at this time.
    Thank you
  • to
    toyin o S
    Posted 3 years ago
    I am trying to take advantage of the Yakata sale but this is getting rather frustrating when I update the special price for the products and check on my live website the product disappears.
    
    Is this the normal behavior that there is a time lag for such updates?
  • Ebere O B
    Posted 3 years ago
    @Akorede, we are currently looking into your query, however please note you will also be required to send an email to mall@konga.com for logging and proper documentation.
  • AO
    Akorede O S
    Posted 3 years ago
    @ebere
    Pls,could it be the reason why some products just went moved to paused at the wake of this morning or its a personal thing,and effort to edit it to live proved abortive ,even after it shows update successful.
  • Ebere O B
    Posted 3 years ago
    Hello all,
    Currently, we are experiencing  some platform stability issues, this maybe be the reason you are experiencing these issues with managing your stores on SHQ, we request your patience at this time, as our tech support team work towards restoring the platform to normal. Please bear with us at this time. Thank you
  • TE
    Tonye E S
    Posted 3 years ago
    Trying to change the price of one of my products, it requests me to edit first. I do that and now it is under review for almost three days. What do I do?
  • Ebere O B
    Posted 3 years ago
    @Babarinde,
    The appropriate units are looking into your request. 
  • BO
    Babarinde O B
    Posted 3 years ago
    @ Samuel I have tried editing but the picture cant be replaced or new one  added. I was able to only edit item details (specifications,Qty etc. ) 
  • so
    samuel o S
    Posted 3 years ago
    @ babatunde go to your shq then click on listing when the page is displayed click on the product you want to edit then click on edit
  • BO
    Babarinde O B
    Posted 3 years ago
    Good morning ,
    Please how can  i edit picture of my live listed products ?I mean picture replacement
    

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