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  • DO WE STILL HAVE MODERATORS ON FORUM?

    General Discussion Created 3 years ago | Updated 3 years ago
  • Abioye Festus Adekunle A Abioye Festus Adekunle A B
    Since Monday that new SHQ came up, I have not seen any response from the moderators concerning people's complaints and clarity. Keeping us in darkness is not good for the forum. Do we still have them? 

Comments

  • AM
    Abraham M B
    Posted 3 years ago
    hmmm but mr festus..what are the challenges you having with the new SHQ.... it have actually improved greatly...
    
  • AY
    Adeola Y Konga Moderator
    Posted 3 years ago
    Hello Festus,
    
    We apologize for the gap in communication between Konga and merchants.
    
    We are trying to ensure that this new model of Self Fulfill, along with all its changes does not negatively impact your business and that all issues are addressed in a timely manner. 
    
    For any specific issues especially with the new changes, please feel free to reach out to us at [email protected] or via our help line at 0809 460 5555. 
    

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