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  • Delivery Confirmation Yet no Money Credited

    Payment Created 1 year ago | Updated 1 year ago
  • Es
    Esohwode s S
    Please i recently had an case that was placed on arbitration simply because the customer was unable to use the item and wrote konga a mail and they hold my money, now that i have resolved the issue with the customer konga won't still release my fund to my escrow. i only got a delivery confirmation of the said order after resolution but for the past 6hours the money is not yet in my escrow. If this is fair then i don't know what being unfair is. another strategy to hold my money again for ages. Please kindly credit me.thanks

Comment

  • tF
    teju F Konga Moderator
    Posted 1 year ago
    Hello Esohwode,
    
    If a mail has been sent to mall@konga.com, a resolution or response will be provided to you within 24hours.
    
    Thank you.

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