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  • defected products

    Store Management Created 3 years ago | Updated 3 years ago
  • KO
    Kelechukwu O B
    First it was my laptop which got delivered with a spoilt. It doesn't come on without being plugged in to power source. Now it's infinix zero2 delivered  but the speakers produces no sound at all. These two were sold by Konga. Konga store keepers should be verifying Items to make sure there are in good condition before shipping out. 


  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Kelechukwu,
    We sincerely apologize for this experience. Items purchased directly from Konga has a 7-day return policy. Kindly send a mail to mall@konga.com with the order details to enable us conduct the required investigation.
    Thank you
  • KO
    Kelechukwu O B
    Posted 3 years ago
    Spoilt battery

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